Accredited 1st-Line Manager

Accredited First-Line Manager Qualifications

Qualifications in Leadership and Management for 1st Line Managers

The Qualification for new or aspiring
First-Line Managers

Accredited Manager First-Line Management Qualifications verify the knowledge and skills of newly appointed or experienced supervisors, team leaders and other first line management staff. Select this level if you are new to a first line position, or aspiring to enter a first-line management role.

Credits can be carried forward from qualifications at each level to make up the credit requirements for the award.

First-Line Management Qualifications

Candidates can select the qualification which meets their needs. Credits from the Certificate can be added to Advanced Certificate Credits to qualify for full Accredited First-Line Manager Status.

Certificate in First-Line 
Management

Credits: 12
Courses: 6
Exam: 75 questions
Exam Duration: 90 minutes
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Advanced Certificate in First-Line Management

Credits: 24
Courses: 12
Exam: 150 questions
Exam Duration: 180 minutes
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First-Line Knowledge Domains

The areas of knowledge covered within the First-Line Management Domain and in the Accredited Manager examination include the following:

  • Finance Management
    1. Understanding Business
    2. Budgeting and Costs Management
    3. Understanding Accounting
  • Principles of Management
    1. Foundations in Management
    2. Solving Problems and Making Decisions
    3. Managing Personal Effectiveness
    4. Interpersonal Communication Skills
  • Leadership and Strategy
    1. Fundamentals of Leadership
    2. Motivating People for Performance

  • Operations Management
    1. Understanding Operations Management
    2. Understanding Quality Management 
    3. Fundamentals of Customer Service
    4. Managing Materials and Equipment
  • Marketing and Sales Management
    1. Understanding Marketing
    2. Understanding Sales
  • Human Resources Management
    1. Understanding Human Resources Management
    2. Understanding Performance Management
    3. Understanding Training and Development

Become an Accredited First-Line Manager

Now is the time to discover your full potential. Discover and develop meaning. Attain your dreams. Live a more fulfilling life.

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First-LIne Manager

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